Paper jams & feed issues
We quickly clear jams and restore normal operation.
Copier down? SAME-DAY RICOH Repair & Partner
Authorized RICOH Dealer
Factory-trained technicians get your RICOH copier back up and running fast, with same-day service available across Southern California.
Trusted by leading organizations across Southern California
15+
Years in Business
500+
Businesses Served
6x
Ricoh ProVision Dealer
4hr
On-Site Response
"The devices are dependable and come with robust security features, which are critical for protecting our sensitive data. Setup was seamless, and their team worked closely with us to ensure everything aligned with our network requirements. Whenever we’ve needed support, their response has been quick and effective, minimizing downtime and keeping our team productive.
"
— Ricardo Tovar, Senior IT Administrator, Hyundai Motor Group
— Ricardo Tovar, Senior IT Administrator, Hyundai Motor Group
Service & Repair
When something breaks, we fix it fast
Our factory-trained technicians resolve issues quickly, often arriving and fixing the problem on the very same day.
"The machines are easy to use and robust enough to manage our workload, and their proactive maintenance has virtually eliminated downtime. The team is knowledgeable, responsive, and always willing to help us troubleshoot or optimize our processes. Their service has made a significant difference in how we support our campus community."
— Joan Yim, Purchasing Manager, Stanbridge University
— Joan Yim, Purchasing Manager, Stanbridge University
why businesses choose us
fast, reliable copier repair
When your copier goes down, every minute counts. Our local team gets you running again, and done right the first time.
Fast Response
Secure, compliant printing for sensitive environments.
Minimize Downtime
High-volume performance with minimal downtime.
Certified RICOH Techs
Reliable output for document-heavy workflows.
Repair-or-Replace
Scalable solutions for growing teams.
"As the manager of a busy copy center in higher education, we rely heavily on equipment that can handle high-volume demands without sacrificing quality. Innovative Office Solutions has been an exceptional partner in meeting those needs. Their copiers consistently deliver sharp, professional results, whether for student materials, faculty projects, or large-scale administrative tasks"
— Richard Leong, Copy Center Manager, Art Center College
— Richard Leong, Copy Center Manager, Art Center College
WHY WORK WITH US
why businesses choose us
An authorized RICOH dealer means genuine equipment, certified people, and priority service you can count on.
Authorized & Certified
Genuine RICOH products and factory-trained, certified technicians. Not third-party guesswork.
Lower total cost
Optimized fleets and managed print save up to 30% on printing and operational expenses.
Fast local support
Same-day dispatch with a 4-hour on-site response across Orange County and LA.
Done right the first time
Repairs backed by a repair-or-replace guarantee to minimize downtime and disruption.
Why businesses stay with us
Our C.A.R.E. Promise
C
Complete
Comprehensive support for all your office technology.
A
Assurance
Repair-or-replacement guarantee. No surprises.
R
Reliability
Award-winning service team, 5 years running.
E
Engagement
A true partnership, not just a vendor relationship.
"Partnering with IOS has been a game-changer for our organization. As a CFO, I'm always focused on balancing efficiency and cost-effectiveness, and this team has delivered both. Their managed print services streamlined our operations, reduced our printing costs by 30%, and freed up valuable time for our staff."
— Carlos Diaz, Director of Finance, Hollywood Roosevelt Hotel
— Carlos Diaz, Director of Finance, Hollywood Roosevelt Hotel
good to know
frequently asked questions
We provide sales, leasing, managed print, and repair services throughout Orange County and Los Angeles County, with same-day dispatch available across the region.
We aim for a callback within the hour and a technician on-site within 4 hours for service requests, depending on location and time of day.
It depends on your volume, budget, and how long you need the equipment. We offer flexible lease terms, long-term rentals, and short-term copier rentals, and we’ll recommend the most cost-effective option for your workflow at no charge.
As an authorized RICOH dealer, RICOH is our specialty, and where our technicians are factory-certified. Reach out with your current setup, and we’ll let you know how we can help.
We assess your current print environment, consolidate and right-size devices, automate supply ordering, and monitor usage, which typically reduces printing and operational costs by up to 30%.
No. We handle one-off repairs as well as ongoing maintenance agreements. We’ll recommend whatever makes sense for your equipment and volume.
Our C.A.R.E. guarantee means if a covered RICOH machine can’t be reliably repaired, we’ll replace it with an equivalent unit so you’re never stuck without a working copier.
Google Testimonials
Innovative Office Solutions, Inc
“We have been with Innovative Office Solutions for over 3 years now and have nothing but praise for them. Excellent customer service. Anytime we call for any issues they immediately send a technician whom are always very professional and quick to fix the issue. Daniel, is always very attentive and knows all his customers by name. He really knows how to foster a business relationship. I highly recommend them.“
Innovative Office Solutions, Inc
“Daniel, and his team, at Innovative Office Solutions represent the epitome of top-notch customer service. I have been using Innovative Office Solutions as a trusted vendor for copy and print needs for over two decades. Managing IT infrastructures for several companies over the last 20+ years, I have always relied on Daniel to keep our print environments up and running seamlessly. I highly commend Daniel for maintaining such a strong, long-term relationship—that level of consistency is rare and highly valued.”
Innovative Office Solutions, Inc
“I met Daniel approximately 4 years ago when I started a new chapter in my career in operations. I was tasked to manage operations for a private practice medical group in Orange County. My previous stint was in corporate America for a Fortune 200 company. To my surprise, many tasks that were managed by a separate department, were now in my purview. From my first interaction with Daniel, and his team, we have received nothing short of a high level of service all vendors should strive for. He walked me through each of the machine’s contracts, discussed/ answered all my questions, and provided recommendations that have been cost beneficial while maintaining effectiveness. Overall, we are very pleased with the services provided and look forward to our continued partnership. Thank you Daniel!”
Innovative Office Solutions, Inc
“Daniel and Innovative are wonderful! He knows printing and steers us in the direction that suits us best. Even after a few road blocks, Daniel was there to support us and make sure he met our needs. 100% recommend.“
Innovative Office Solutions, Inc
“Had a wonderful experience with their 2 technicians that came over and provided service to our current copier. They were informative, quick, and best of all, honest. There are so many choices out there but couldn’t have picked a better company for our needs.”
Innovative Office Solutions, Inc
“Daniel and the team are always professional and quick to respond. Highly recommend for any commercial copier services or equipment needs.”
Innovative Office Solutions, Inc
“Outstanding service. They consistently respond quickly and have always been able to provide same-day service when we’ve needed it. Reliable, professional, and easy to work with.”
Yelp Testimonials
Innovative Office Solutions, Inc
Just wanted to give a BIG shout out to your Office Manager, Anne Shreves. She is amazing to work with. Super friendly and very knowledgeable. She is reliable and I love her can do attitude. Great customer service! Give that girl a raise!!!!!!!!!!
Innovative Office Solutions, Inc
Reliable, fast service, knowledgeable & friendly technicians!
I am managing a group practice and have been using Innovative office solutions for copier service maintenance. Their customer service has been awesome!
Innovative Office Solutions, Inc
We have been using Innovative Office Solutions for a few years now and it probably was the best decision we made. Their service is great! Every time we have an issue with our copier they respond within an hour or less of the call being made. Also when we request toners we get them the next day I request them. Daniel the owner is also great! He always keeps in touch with our company through out the year to see how the service is going. We love how they are willing to work with our needs and accommodate a plan that works for us. Thanks Innovative for all your help. -JLHA
Innovative Office Solutions, Inc
My company was in need of a reliable and honest company to take care of our copier and after trying out 3 local companies, we finally found the right one. We were so impressed with the technician, Francisco, who was so knowledgeable and helpful. We were so impressed that we opted for the maintenance contract and that was a year ago. You are in good hands with this company. We are very pleased. I would recommend this company anyone needing a copier or service.
Innovative Office Solutions, Inc
My firm has personally worked with Daniel Cho at Innovative Office Solutions since the beginning of his firm. They provide responsive service and their technicians especially Francisco is extremely knowledgeable and they are responsive to any customer needs. If we’ve had any issues they are quick to resolve the problem and provide competitive rates for their copiers and service. The office personnel is friendly and helpful. Daniel goes out of his way to know his clients and cares about building customer relationships.
Our Story: We were in the market for a new machine during our recent office move and I must have emailed Daniel over a dozen times and all of our questions were answered in a timely and informative way. Having that kind of response to an existing customer is great because it shows they care about maintaining customer relationships. He recommended machines that were similar to the current machine we had and didn’t try to sell anything that wouldn’t fit our firm .That showed us he understands the needs of our firm and the bottom line wasn’t his main goal. He got us a great deal on our new machine and everyone is happy.
We would highly recommend Innovative Office Solutions for any copier or service needs. 🙂
Innovative Office Solutions, Inc
This company responds very quickly to our orders and assists our company in running smoothly without any issues on the copier front.
Our company appreciates their services very much and the way their technician assists us when we have any problems in a timely manner.
Innovative Office Solutions, Inc
I work for a small church that desperately needed a good reliable copier. I was referred to the business by another church so I decided to give them a try. From the beginning, the customer service has been top notch. I always appreciate an upfront non pushy sales person and that is exactly what I have gotten up until this day.
NEED YOUR COPIER FIXED FAST?
Don’t let downtime cost you business. Request same-day RICOH service from your local team now.